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Email2Ticket

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  • How do Rules work?
  • What is a Mailbox Parser?
  • What is a Mailbox Monitor?
  • How do I avoid infinite loops?
  • CRON Example: Creating a CRON schedule for a particular day in the first, second, or third week of each month.
  • Ticket Not Being Created in Autotask
  • Where can I find Email2Ticket documentation?
  • Configuring Email2Ticket to Use User-Defined Fields (UDF) to Match Contacts/Accounts in Autotask
  • Some attachments did not create Autotask Attachments
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