How to get service list
We have a new methodology of detecting A/V through the service control manager that appears to be a lot more reliable. We introduced this and we're still gathering data to make it more robust. It covers most A/V but is still missing some. It still uses Security Center but when that fails, uses the Service List.
Can you run "sc query > sc.txt"
Send us the sc.txt file along with the name of the A/V , Anti-spyware or Back up we are missing.
Then we will add this to the list that is built into the data collector.
